Policy and Cookies
This policy explains how we collect and use your personal information. Examples of personal information include your name, address, email address or phone number. This information is important and we will always aim to ensure it is used appropriately and kept secure at all times
Why do we need to collect your personal information and what do we use this information for?
This information is used for a variety of purposes including but not exclusively for:
Fulfilling orders that you place with us
Taking payments from you
Shared with suppliers to ensure deliveries are completed effectively
Storing accounts and other necessary business records
Marketing both electronic and non-electronic
Complying with legal or regulatory requirements in particular the regulatory requirements relating to the distribution of safety, first aid and medical products
Dealing with complaints or queries you may have
Data analysis to monitor and develop the effective operation of our website.
The collection and use of your personal information is important to undertake and fulfil any orders and requests you may make. Where legally required we may share your information with official regulatory bodies.
Do we share your personal information?
We may share your personal information but only where it is necessary to do so or where we are required to share information. We will aim to ensure that any third party we share your data with will store and use it appropriately.
Do we transfer personal information overseas?
We may need to either send or store your personal information overseas, for example information from our website may be stored on secure servers overseas. We will aim to ensure that any information shared or stored overseas is used and stored securely and appropriately wherever it is located geographically.
How long do we keep your personal information?
We will aim to keep your information for no longer than necessary to fulfil our business needs and to comply with our legal or regulatory responsibilities.
What rights do you have over your personal information?
You have the following rights in relation to your personal information:
o You can obtain a copy of your personal information or to have it transferred to another organisation
o You can have any inaccurate personal information corrected if requested to do so
o You can request to have your personal information erased if there is no longer a legal or regulatory reason to continue to retain it
o You can request to have the use of your personal information restricted – i.e. not accessed or used
o You can object to your personal information being processed.
We will always give you the rights that you are legally entitled to. Any requests in relation to your personal data will be reviewed and assessed on an individual basis.
Do you have to provide your personal information to us?
You do not have to provide any personal information to us, but you may need to do so when you request us to provide a service to you. We may not be able to provide the service you requested unless you provide us with the personal information we need to do so.
Do we use your personal information for marketing?
Yes, we may use your personal information to carry out a variety of marketing activities, but we will aim to ensure that you will only receive our marketing activities if you want to do so. If at any time you would like to stop receiving either one or all our marketing activities, including electronic and non-electronic, please let us know.
You can block cookies by adjusting your browser settings. However, if you choose to block all cookies you may find that some elements of our website to not work as intended and this may affect the service we can provide to you.
What do I do if I have a question or concern in relation to my personal information?
If you have a concern or just want to find out more about the way we handle your personal information, please let us know and we will aim to resolve the concern appropriately.
If you are unhappy with the way in which we attempt to resolve your concerns then you can contact your local data protection agency at https://ico.org.uk, telephone +44 1625 545 700 or email email@example.com.
Our contact details if you have any questions or concerns about your personal information: